Outsourcing services your company can take advantage of
Outsourcing is the act of transferring some or most of your company’s business...
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Offshoring trends to watch out for in the next decade
Another year, another set of trends to look forward to. The offshore outsourcing...
Offshoring strategies: How to get offshoring right
However, not all are aware of the term offshoring. Offshoring, on the other hand,...
Is offshoring call center still a thing?
A call center serves as a medium for customers to communicate their concerns and...
India and the Philippines: A comparison of call center prices
Through the years, India and the Philippines have been competing as the top...
Answering your frequently asked questions about quality control analysts
A product or service’s main selling point is its level of quality. When a...
Qualities of a customer experience specialist
Customer experience plays a very vital role in the success of your business. A...
Offshore staffing in the Philippines
Offshore staffing (also known as “offshore staff leasing” and “offshore...
Outsourcing vs in-house: Which is best for you?
Outsourcing vs in-house hiring may be one of the longest-running business debate...