Why offshoring in the Philippines may be the best strategy for your business
Offshoring is a business strategy where companies delegate some of their business...
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What are the different types of outsourcing?
The COVID-19 pandemic and its economic repercussions forced businesses to rethink...
A short guide on the telemarketing laws a call center should follow
Scams in telemarketing have been rampant for years now. It continuously preys on...
How do you effectively communicate as a remote team? Here are ways.
A remote team is commonly defined as a group of professionals who are physically...
The do’s and don’ts in making telemarketing sales
To succeed in telemarketing, you should do more than calling a customer and...
Outsourcing your back office support services
Back office support is the part of a company’s operations that are not directly...
Benefits of Outsourcing Email Customer Service for Your Business
Email support outsourcing refers to delegating email support services to...
What is telesales?
The most basic definition of the term “telesales” is “the act of selling a...
Remote team challenges and how to deal with them
Remote work is a working arrangement that allows the company’s employees to work...