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Seven roles to outsource as a small business

This is most suitable for hiring BPOs who will do regular tasks such as customer...

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How to properly monitor remote employees

Remote employees have become easier to contact and collaborate with better...

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How to recognize and deal with telemarketing scams

Telemarketing scams have been prevalent since the 1990s, and surprisingly, they...

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What is B2B telemarketing and telesales

The name business-to-business (B2B) telemarketing already gives an idea, but to...

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Uncovering the Secrets to Improving Inbound Customer Support

There are different ways to strengthen your inbound customer support as well....

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Pros and cons of hiring a remote team

The following are the benefits and downsides you should consider in hiring remote...

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