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The ultimate outsourcing guide for startups

Outsourcing is the practice of hiring or partnering up with an external firm to...

A guide to leveraging the Philippine BPO sector

The Philippines is more than its stunning beaches, hospitable people, and the...

Tips to perfect your telemarketing script

Telemarketing is more than just doing sales calls to random customers. Nowadays,...

Best remote team games for Zoom meetings

If after-work Zoom sessions had gone stale and catching up on the team’s Netflix...

What to expect: Remote team culture

Remote team culture existed way before the lockdown restrictions caused by the...

Hiring a lead generation agent? Here are some things to know about.

Lead generation agents are more than just back-office workers. They also serve as...

Top nine best helpdesk system in 2021

Helpdesk software refers to applications usually found within the Windows or macOS...

Going back to office worries

Some companies, however, have adopted a new business model wherein employees can...

Tips to find the best quality assurance tools

Quality assurance is the process of proving that a service or a product is up to...