What is customer experience management?
The saying “the customer is always right” is an old motto, and arguably not...
What are the world’s leading offshoring locations for your business?
Offshoring is a cost-effective business strategy where businesses move some of...
The positive effects of outsourcing in different sectors
Outsourcing brings both positive and negative implications to a business. However,...
Remote team management tips every employer should know about
A remote team is a group of employees that work together on a certain project or...
Important outsourcing trends to watch out for in the next decade
Today’s outsourcing sector has gone a very long way from its hardly traceable...
Top companies that are outsourcing their services
While outsourcing helps small and medium-sized businesses become more effective in...
Why offshoring in the Philippines may be the best strategy for your business
Offshoring is a business strategy where companies delegate some of their business...
What are the different types of outsourcing?
The COVID-19 pandemic and its economic repercussions forced businesses to rethink...
A short guide on the telemarketing laws a call center should follow
Scams in telemarketing have been rampant for years now. It continuously preys on...