{"id":3028,"date":"2020-07-02T10:14:00","date_gmt":"2020-07-02T02:14:00","guid":{"rendered":"https:\/\/www.sixelevenbpo.com\/?p=3028"},"modified":"2020-07-02T10:14:00","modified_gmt":"2020-07-02T02:14:00","slug":"telemarketing-meaning","status":"publish","type":"post","link":"https:\/\/sixelevenbpo.com\/?p=3028","title":{"rendered":"What is the meaning of telemarketing?"},"content":{"rendered":"\n

Telemarketing<\/a>, when done correctly, can greatly contribute to business sales and profitability. It also gives businesses the opportunity to reach out to a broader audience and prospective customers.<\/p>\n\n\n\n

However, there are still a lot of questions and myths about the industry. In this article, we will answer the most frequently asked questions about telemarketing.<\/p>\n\n\n\n

What does telemarketer mean?<\/h2>\n\n\n\n
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What does telemarketer mean?<\/figcaption><\/figure>\n\n\n\n

A telemarketer is a phone-based representative<\/a> that sells goods and services to potential customers or asks for donations for certain organizations. Telemarketers are usually outsourced and employed through call centers.<\/p>\n\n\n\n

A telemarketer also performs the following responsibilities:<\/p>\n\n\n\n

  1. Answer incoming calls and queries from potential customers.<\/li>
  2. Cold call people using the company\u2019s leads to sell products or services.<\/li>
  3. Read the company\u2019s provided scripts to provide descriptions, benefits, prices, and other advantages of their offerings.<\/li>
  4. Deal with customer complaints. <\/li>
  5. Obtain and maintain records of accounts, contacts, and orders.<\/li>
  6. Lastly, conducts market surveys.<\/li><\/ol>\n\n\n\n

    Do telemarketers make money?<\/h2>\n\n\n\n
    \"Do
    Do telemarketers make money?<\/figcaption><\/figure>\n\n\n\n

    Call centers have different pricing structure offerings<\/a>. Pricing can either be per minute, per hour, per call, per commission, or hourly and commission. For inbound services, low-cost countries such as the Philippines and India usually charge US$0.35-0.45\/minute per call, or an average of US$6-15\/hour. Meanwhile, for outbound, it may range from US$8-20\/hour. <\/p>\n\n\n\n

    To answer the question, yes. Telemarketers do make money, but the pay depends on different factors like experience and location.<\/p>\n\n\n\n

    What skills do you need to be a telemarketer?<\/h2>\n\n\n\n

    Contrary to popular belief, being a telemarketing agent is not an easy job. In fact, handling phone calls and selling to clients all day may take its toll. To be a successful telemarketer, you need to have the following traits and skills:<\/p>\n\n\n\n