{"id":4875,"date":"2020-12-21T17:37:00","date_gmt":"2020-12-21T09:37:00","guid":{"rendered":"https:\/\/www.sixelevenbpo.com\/?p=4875"},"modified":"2020-12-21T17:37:00","modified_gmt":"2020-12-21T09:37:00","slug":"quality-control-analyst","status":"publish","type":"post","link":"https:\/\/sixelevenbpo.com\/?p=4875","title":{"rendered":"Answering your frequently asked questions about quality control analysts"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A product or service\u2019s main selling point is its level of quality. When a company\u2019s offerings are proven high quality, they wouldn\u2019t need to spend so much on advertising, publicists, and call center agents to handle customer complaints. To deliver the product quality that companies promise their customers and prospects, they hire a quality control analyst.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quality is the set of standards established and promised by the company regarding their offered products and services. Their job is to fulfil these set of quality standards that they\u2019ve promised to increase customer satisfaction and retention. This is where the quality control analyst comes in.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is a quality control analyst?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Quality control is <a href=\"https:\/\/sixelevenbpo.com\/blog\/quality-assurance-vs-quality-control\/\" target=\"_blank\" rel=\"noreferrer noopener\">product-oriented<\/a>. This means that it focuses on identifying and fixing defects found in the end-product. It ensures that the product (or any other deliverable) meets the company\u2019s quality standards and customer expectations.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Further, a quality control analyst is an employee hired by the company to perform various company-set processes to ensure the quality of the end products that the customers will receive.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A quality control analyst may be a one man team, or he\/she could be a part of the firm\u2019s quality control department. Their specific day-to-day responsibilities will definitely vary depending on the industry and products\/services offered. There is no one size fits all standard operating procedure (SOP) with quality control. However, rest assured that the company will provide the best methods and training so their quality control analysts can perform their duties well.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What are the responsibilities of a quality control analyst?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A quality control analyst plays a significant role in making sure that customers\u2019 needs are met. They\u2019re primarily responsible for ensuring top quality in the final step in the manufacturing operation. Since quality control is a reactive process, evaluates already finished products\/service\/software before the company sends them to customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Further, here are the responsibilities of a quality control analyst:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Identify whether the end products are fully functional;<\/li><li>Evaluate if the end products will fit the quality standards promised by the company to its customers;<\/li><li>Reject materials and end products that do not meet the compliance or company\u2019s standards;<\/li><li>Identify remedies in frequently committed product-making errors;<\/li><li>Find areas for improvement in the products\u2019 manufacturing processes and applied methods;<\/li><li>Design effective strategies to inspect end products;<\/li><li>Get ideas from customer feedback to improve products.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What are the skills and qualifications needed to be a quality control analyst?<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174240.730.png\" alt=\"\" class=\"wp-image-4877\" srcset=\"https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174240.730.png 800w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174240.730-300x150.png 300w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174240.730-768x384.png 768w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174240.730-360x180.png 360w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174240.730-373x187.png 373w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174240.730-620x310.png 620w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174240.730-460x230.png 460w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174240.730-365x183.png 365w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">This role is not for everyone. An employee can be a quality control analyst if they possess the following qualifications and skills needed to be one:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Prior experience as a quality control analyst is preferred. <\/strong>This way, you\u2019ll only require zero to minimal training and supervision.<\/li><li><strong>A degree in business administration. <\/strong>A degree in business administration is an advantage, as you\u2019ll be familiar with the processes related to this career;<\/li><li><strong>Great attention to detail. <\/strong>Quality control analysts are required to have great attention to detail, so they\u2019ll have an easier time finding areas for improvement;<\/li><li><strong>Analytical skills. <\/strong>Analytical skill is the ability to analyze the information available and solve problems. QC analysts need to possess this skill to figure out better ways to improve the company\u2019s quality control operations. They also need to learn how to leverage customers\u2019 complaints and feedback to enhance the firm&#8217;s quality control.<\/li><li><strong>Empathy and creativity. <\/strong>You need to practice empathy if you want to improve your quality control. Put yourself in the shoes of your customers, and look at your products and services from their perspective. In addition, it\u2019s also best to practice creativity in finding ways to incorporate constructive criticism to the company\u2019s QC processes.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What is the difference between quality control and quality assurance?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Quality control and quality assurance are two varying processes that people often interchange. These sets of processes are both aspects of quality management. <a href=\"https:\/\/www.investopedia.com\/terms\/q\/quality-management.asp\" target=\"_blank\" rel=\"noreferrer noopener\">Investopedia<\/a> defines quality management as \u201cthe act of overseeing all activities and tasks that must be accomplished to maintain a desired level of excellence.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Further, <a href=\"https:\/\/sixelevenbpo.com\/blog\/quality-assurance-process\/\" target=\"_blank\" rel=\"noreferrer noopener\">quality assurance<\/a> is a process-oriented, proactive approach to managing the quality of the company\u2019s products and services. It assures that mistakes are prevented before and during the manufacturing process of the product or software. For example, in factories, quality assurance is making sure that workers are following the protocols, wearing the appropriate clothing, and using the best materials.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the other hand, as mentioned above, quality control is the product-oriented and reactive part of quality management. It makes sure that the end product meets the standards set by the company. They check for mistakes in processes that the quality assurance team may have missed. In addition, they identify any errors in the end product. This process involves testing of units to determine if they fit their set metrics.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Importance of having a set QC strategy<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174345.952.png\" alt=\"\" class=\"wp-image-4878\" srcset=\"https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174345.952.png 800w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174345.952-300x150.png 300w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174345.952-768x384.png 768w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174345.952-360x180.png 360w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174345.952-373x187.png 373w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174345.952-620x310.png 620w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174345.952-460x230.png 460w, https:\/\/sixelevenbpo.com\/wp-content\/uploads\/2020\/12\/Untitled-design-2020-12-27T174345.952-365x183.png 365w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">We all know that quality control is important. However, it\u2019s not advisable to just wing this method. Every business should have a standard QC strategy or process to enjoy its following advantages:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Consistency and enhanced control<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A standard quality control process helps everyone stay in track with the company\u2019s standards, as well as its processing\/manufacturing do\u2019s and don\u2019ts. It\u2019s hard when each employee has their own interpretation of quality control. When you put your strategy and goals on writing, everyone will be on the same page. In addition, everyone\u2019s roles will be defined. This makes it easier to achieve quality control-related objectives and targets.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Efficiency and productivity<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When everyone knows their specific tasks and the things they need to do them better, it increases the whole team\u2019s productivity and efficiency. Quality control will be an easier task, and issues regarding the processes will be diminished. Standardizing a QC strategy also reduces costly errors and lessens waste. Further, team culture will be improved \u2013 as communication will also be better.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Increased customer satisfaction<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With a QC strategy, everything will then fall into place. A more efficient day-to-day operations and clearly defined strategies will result in improved products and services. In turn, customers are satisfied, and the company\u2019s <a href=\"https:\/\/www.outsourceaccelerator.com\/glossary\/customer-churn\/\" target=\"_blank\" rel=\"noreferrer noopener\">customer churn rate<\/a> will likely go even lower.<\/p>\n","protected":false},"excerpt":{"rendered":"<p class=\"tx-excerpt\">A product or service\u2019s main selling point is its level of quality. When a company\u2019s offerings are proven high quality, they wouldn\u2019t need to spend so much on advertising, publicists, and call center agents to...<\/p>","protected":false},"author":1,"featured_media":4876,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[57],"tags":[227,306],"class_list":["post-4875","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-quality-assurance","tag-quality-control","tag-quality-control-analyst"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Answering your frequently asked questions about quality control analysts - Six Eleven<\/title>\n<meta name=\"description\" content=\"A quality control analyst may be a one man team, or he\/she could be a part of the firm\u2019s quality control department.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sixelevenbpo.com\/?p=4875\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Answering your frequently asked questions about quality control analysts - 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