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Partnering with a Dedicated Finance and Accounting BPO Company
Finance and accounting services deal with sensitive information daily. These industries must operate in secure channels to protect classified customer data from data breaches, unauthorized access, and cybercrimes. This is why finding a secure and reliable BPO service provider for finance and accounting businesses shouldn’t be taken lightly.
As an industry that deals with private data, customers will expect swift response times, secure communication platforms, and a seamless transaction.
Elevate your clients’ experience with your company by partnering with a trusted outsourcing service provider for finance and accounting companies. Here at SixEleven, we ensure that each client concern is tracked, resolved, and archived on a secure platform to minimize digital risks. We’re also a certified level one PCI DSS provider, which means that we comply with the highest level of payment security standards.
Partner with SixEleven and see how we can help your company grow – just like what we did with others.
Inbound Sales
Outsource your inbound sales team to a trained team of agents who can help customers understand the value your company can bring.
From a customer’s first touchpoint with your company to the most recent one, you can be assured that SixEleven has these on record so we can provide a seamless transaction with your business. Our team can help inbound callers find the right solution for their problem and present additional options to improve their quality of life.
Telemarketing and Outbound Sales
SixEleven’s database and analytics tools help us reach out to the right customers while presenting them with a product that can solve their needs.
Whether your company’s offering credit cards, auditing, or personal loans, our team of agents can confidently advocate for your products and services to increase profitability and customer satisfaction.
Helpdesk Services
In the financial and accounting industry, it’s critical that customers feel that their assets and data are safe. This is why finding a knowledgeable and secure service provider should be your top-priority.
Our team of highly-trained agents can help your clients resolve their issues 24/7 – whether they’ve reached out via email, chat, or call. We can help your company stay accessible to all your customers.
Data Entry and Research
Entering sensitive customer information into a system is a crucial part of the job. One typo can mean the difference between a seamless transaction and a problem – especially for the finance industry.
Outsourcing this task to a BPO company can ensure zero to minimal errors in data recording. It can also provide your team with the insight you need to strategically grow your business.
Document Processing and Quality Control Validation
Checking and processing a large volume of documents can lead to costly mistakes in the finance and accounting industry. We can provide your finance and accounting company with the manpower you need to swiftly process applications and forms to lessen the turnaround time.
Secure Your Company’s Future with SixEleven
SixEleven has helped numerous finance and accounting businesses grow their operations with our customizable outsourcing solutions. Our secure platform and team of knowledgeable agents can take care of any sensitive information while increasing customer satisfaction.
Are you ready to provide next-level services to your clients? Contact us today to find out more about our services.
Why Six Eleven?
History honed us to who we are today. A team with solid focus – “Exceeding client and customer expectations by maximizing workforce potential to deliver high revenue and satisfaction rates.”
Innovation & Analytics
We combine the skills of our agents with the latest technology for a smoother, more efficient transaction.
Ability to scale
We can help you scale employees more depending on the demand of your tasks.
Stability
Secured cloud backups and encryptions are prepared for your accounts to ensure continuity of operations.
Continuous improvement
We constantly train staff and motivate them to upskill to keep up with the needs of the industry.
Operational excellence
We make sure your employees operate on a high degree of compliance for your business.
Loyalty
We value our clients’ trust and maintain a long-term partnership with them.
5 Steps Easy Deployment
From dedicated SEO strategists to creative web designers, we have the people who can plan and execute the right plan for your company.
1. Client's Job Recruitment
The company ensures the quality of services it offers will align to the client's standards and requirements.
2. Tailor Fit Hiring
Agents were assessed thoroughly to ensure that they match and fit the client's standards perfectly.
3. Easy System Integration
Our IT team is equipped with all the tools needed by each client.
4. Training
All agents will undergo a minimum of 2 weeks training regarding the clients project. This period shall be non-billable and free.
5. Production
As part of the Company's management, Team Leader and Program Managers will be in-charge in managing and coaching the agents to be productive and perform well.
Find the Right Fit For You
- Competitive Pricing
Outsource a world-class team of professionals. - Industry Experts
15+ years of successful outsourcing services. - Flexibility
We build customizable solutions for your projects to help you achieve great success.