19 Best Help Desk Software in 2024
Help desk is a resource that provides end-users technical information or...
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Eight ways to maximize your virtual assistant
Hiring a virtual assistant has great benefits for your business. However, you can...
10 mistakes when hiring a virtual assistant and how to avoid them
Virtual assistants are there to help you with smaller business tasks. They can...
21 online transcription services to consider
If you’re a journalist, writer, editor, student, or anyone who does writing, your...
Is telemarketing illegal? Debunking the myths about telemarketing
Telemarketing has earned itself a reputation over the years; some may not be as...
Top help desk interview questions to prepare for (and how to answer them!)
A help desk operator is the employee assigned to provide technical support to...
Six important inbound call center metrics to measure
Businesses should know how and when to measure each call, issue, and inquiry they...
Seven roles to outsource as a small business
This is most suitable for hiring BPOs who will do regular tasks such as customer...
How to properly monitor remote employees
Remote employees have become easier to contact and collaborate with better...