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Finance and Accounting

Partnering with a Dedicated Finance and Accounting BPO Company

Finance and accounting services deal with sensitive information daily. These industries must operate in secure channels to protect classified customer data from data breaches, unauthorized access, and cybercrimes. This is why finding a secure and reliable BPO service provider for finance and accounting businesses shouldn’t be taken lightly.

As an industry that deals with private data, customers will expect swift response times, secure communication platforms, and a seamless transaction.

What We Offer

Finance and Accounting Outsourcing Services

Elevate your clients’ experience with your company by partnering with a trusted outsourcing service provider for finance and accounting companies. Here at SixEleven, we ensure that each client concern is tracked, resolved, and archived on a secure platform to minimize digital risks. We’re also a certified level one PCI DSS provider, which means that we comply with the highest level of payment security standards.

Partner with SixEleven and see how we can help your company grow – just like what we did with others.

Inbound Sales

Outsource your inbound sales team to a trained team of agents who can help customers understand the value your company can bring.

From a customer’s first touchpoint with your company to the most recent one, you can be assured that SixEleven has these on record so we can provide a seamless transaction with your business. Our team can help inbound callers find the right solution for their problem and present additional options to improve their quality of life.

Telemarketing and Outbound Sales

SixEleven’s database and analytics tools help us reach out to the right customers while presenting them with a product that can solve their needs.

Whether your company’s offering credit cards, auditing, or personal loans, our team of agents can confidently advocate for your products and services to increase profitability and customer satisfaction.

Helpdesk Services

In the financial and accounting industry, it’s critical that customers feel that their assets and data are safe. This is why finding a knowledgeable and secure service provider should be your top-priority.

Our team of highly-trained agents can help your clients resolve their issues 24/7 – whether they’ve reached out via email, chat, or call. We can help your company stay accessible to all your customers.

Data Entry and Research

Entering sensitive customer information into a system is a crucial part of the job. One typo can mean the difference between a seamless transaction and a problem – especially for the finance industry.

Outsourcing this task to a BPO company can ensure zero to minimal errors in data recording. It can also provide your team with the insight you need to strategically grow your business.

Document Processing and Quality Control Validation

Checking and processing a large volume of documents can lead to costly mistakes in the finance and accounting industry. We can provide your finance and accounting company with the manpower you need to swiftly process applications and forms to lessen the turnaround time.

Secure Your Company’s Future with SixEleven

SixEleven has helped numerous finance and accounting businesses grow their operations with our customizable outsourcing solutions. Our secure platform and team of knowledgeable agents can take care of any sensitive information while increasing customer satisfaction.

Are you ready to provide next-level services to your clients? Contact us today to find out more about our services.

Why outsource

Benefits of Choosing Outsourced Finance and Accounting Services

Cost-Effectiveness
Finance and accounting outsourcing services allow you to save on overhead costs, such as hiring, training, and maintaining a full in-house team. This cost efficiency enables you to allocate funds to more strategic areas that support business growth.
By partnering with a finance and accounting outsourcing provider, you gain access to experienced professionals skilled in various financial disciplines. These experts bring knowledge of industry best practices, which can elevate your financial processes and improve decision-making.
Outsourcing offers the flexibility to scale up or down based on your company’s financial needs. This means you can adjust resources quickly for busy periods or specific projects without the hassle of hiring or reducing staff.
With a dedicated team handling your finance and accounting tasks, you’ll experience streamlined processes, quicker turnaround times, and fewer errors. This improved efficiency allows you to focus on core business activities, boosting overall productivity.
Outsourcing reduces the burden on your in-house team, allowing them to focus on higher-level, strategic initiatives. This balanced workload improves job satisfaction and productivity for your employees.
Outsourced finance and accounting service providers implement strict internal controls and monitoring systems, which reduce the likelihood of fraud. They bring impartiality and transparency to your financial processes, adding an extra layer of security.
Outsourced finance teams stay current on regulatory changes, ensuring that your business meets compliance requirements. Their expertise helps you mitigate risks associated with non-compliance, protecting your company from penalties.
Outsourcing finance and accounting solutions provide you with regular, accurate financial reports that are essential for informed decision-making. Timely reporting enhances your financial visibility, allowing you to respond proactively to changes in business performance.

Why SixEleven

History honed us to who we are today. A team with solid focus –
“Exceeding client and customer expectations by maximizing workforce potential to deliver high revenue and satisfaction rates.”

Innovation & Analytics

We combine the skills of our agents with the latest technology for a smoother, more efficient transaction.

Ability to scale

We can help you scale employees more depending on the demand of your tasks.

Stability

Secured cloud backups and encryptions are prepared for your accounts to ensure continuity of operations.

Continuous improvement

 
We constantly train staff and motivate them to upskill to keep up with the needs of the industry.

Operational excellence

We make sure your employees operate on a high degree of compliance for your business.

Loyalty

We value our clients’ trust and maintain a long-term partnership with them.

Find the right fit for you. Our trusty outsourcing expert can discuss how we can help in your project. Let’s set a quick chat today!

5 steps, how we build, deploy and launch the right team for your business

Discover how we deploy the right outsourcing strategy to support your company’s goals.

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Every program starts with a clear plan. We take time to understand business goals, service levels and quality benchmarks. This makes sure our service matches your standards.

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Every agent goes through a careful screening process. We assess skills, communication and fit for your account. Only those who meet your standards join your team. We then proceed to client as an option.

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Our IT team works directly with yours to connect every system. We test each integration, workstation and network connection before go-live. The environment is hardened and secured to meet your requirements. Your operations start smoothly and securely.

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We invest the time and effort to train your people right. Every agent completes an agreed training program built around your processes, tools and standards. We test their knowledge and run simulations to meet your quality standards. This period is completely free and non-billable.

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Our Team Leaders and Program Managers take full ownership of your team’s performance. They coach agents daily and keep work aligned with your goals. Quality is measured against clear benchmarks and improved through regular optimization. You get a team that runs smoothly and delivers consistently.

Ready to Scale Your Operations?

Connect with our team to discover how SixEleven workflows and engaged talent can drive your business forward.

Proudly Filipino. Globally Trusted. End-to-end customer management and operational support for global businesses.

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Ready to Scale Your Operations?

Connect with our team to discover how SixEleven workflows and engaged talent can drive your business forward.

Proudly Filipino. Globally Trusted. End-to-end customer management and operational support for global businesses.

Get In Touch

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