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eCommerce

Meet Your Goals with eCommerce Outsourcing Services

Running a successful eCommerce business is not easy. It comes with challenges such as managing orders, responding to customer inquiries, and maintaining smooth operations. This can be overwhelming to your team – and as your company grows, it can get even more difficult.
 
Getting an eCommerce outsourcing service provider for your company can ensure a seamless operation for your team – to give you the freedom to focus on high-value tasks for a smarter expansion.
 
Partner with the right eCommerce outsourcing solutions company in the Philippines today!
Explore Our Solutions
What We Offer

eCommerce Outsourcing Services

Booking and Order Taking

Outsource booking and order-taking processes to SixEleven and ensure that every transaction is handled accurately and carefully. Our team of agents are trained to efficiently manage orders, confirm bookings, and address customer inquiries.

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Lead Generation

You can trust SixEleven to generate leads for your business. SixEleven has helped numerous companies increase their portfolio and their profitability through our reliable lead generation methods.

We provide value to your potential clients starting from their first touchpoint with your company. Once we’ve increased awareness about your business, you simply need to focus on closing the sale.

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Helpdesk Services

Provide round-the-clock support to your customers with our helpdesk services. SixEleven’s skilled agents handle inquiries, resolve issues, and provide solutions promptly for a better customer experience.

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Data Entry

Streamline your eCommerce operations with accurate and efficient data entry services. From updating product catalogs to processing customer information, we ensure maximum data accuracy for better record keeping.

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Your Trusted eCommerce BPO Partner

Choose a BPO eCommerce outsourcing service provider that prioritizes your business’s success and delivers customized services to meet your unique needs. At SixEleven, we combine industry expertise with a dedicated team of professionals to optimize your eCommerce operations and enhance customer satisfaction.

Why outsource

Benefits of Choosing Outsourced eCommerce Services

Cost-Effectiveness
eCommerce outsourcing solutions can significantly reduce your company’s operational expenses by eliminating the need for additional staff, training, and infrastructure. Outsourcing companies allow you to only pay for the services you need for a much more cost-effective approach to your success.
By outsourcing to an eCommerce outsourcing solutions provider, you gain access to a team of trained professionals who are skilled in order management, customer service, and digital operations. Their experience guarantees efficient customer service for an exceptional shopping experience.
Outsourced teams provide 24/7 support to your customers, which ensures that any inquiries or concerns are addressed immediately. This responsiveness leads to higher customer satisfaction, loyalty, and improved brand reputation.
eCommerce businesses typically face fluctuating demands. Outsourcing gives your business the flexibility it needs to scale operations up or down based on your needs for easier market adaptation.
By outsourcing non-core tasks like data entry, inventory updates, and fulfillment coordination, your in-house team can focus on strategic initiatives. This allows you to prioritize your company’s growth and innovation.

Why SixEleven

History honed us to who we are today. A team with solid focus –
“Exceeding client and customer expectations by maximizing workforce potential to deliver high revenue and satisfaction rates.”

Innovation & Analytics

We combine the skills of our agents with the latest technology for a smoother, more efficient transaction.

Ability to scale

We can help you scale employees more depending on the demand of your tasks.

Stability

Secured cloud backups and encryptions are prepared for your accounts to ensure continuity of operations.

Continuous improvement

 
We constantly train staff and motivate them to upskill to keep up with the needs of the industry.

Operational excellence

We make sure your employees operate on a high degree of compliance for your business.

Loyalty

We value our clients’ trust and maintain a long-term partnership with them.

Find the right fit for you. Our trusty outsourcing expert can discuss how we can help in your project. Let’s set a quick chat today!

Get Started

5 steps, how we build, deploy and launch the right team for your business

Discover how we deploy the right outsourcing strategy to support your company’s goals.

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Every program starts with a clear plan. We take time to understand business goals, service levels and quality benchmarks. This makes sure our service matches your standards.

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Every agent goes through a careful screening process. We assess skills, communication and fit for your account. Only those who meet your standards join your team. We then proceed to client as an option.

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Our IT team works directly with yours to connect every system. We test each integration, workstation and network connection before go-live. The environment is hardened and secured to meet your requirements. Your operations start smoothly and securely.

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We invest the time and effort to train your people right. Every agent completes an agreed training program built around your processes, tools and standards. We test their knowledge and run simulations to meet your quality standards. This period is completely free and non-billable.

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Our Team Leaders and Program Managers take full ownership of your team’s performance. They coach agents daily and keep work aligned with your goals. Quality is measured against clear benchmarks and improved through regular optimization. You get a team that runs smoothly and delivers consistently.

Ready to Scale Your Operations?

Connect with our team to discover how SixEleven workflows and engaged talent can drive your business forward.

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Proudly Filipino. Globally Trusted. End-to-end customer management and operational support for global businesses.

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Get In Touch

  • SixEleven Building, Mabini Street, Corner Araullo St., Poblacion District, Davao City 8000
  • PH: +63 (998) 957-8611 or +63 (917) 722-1899 or US: (856) 843-2823 ext. 404
  • Send us a message →

© Copyright 2026 | All Rights Reserved.

Ready to Scale Your Operations?

Connect with our team to discover how SixEleven workflows and engaged talent can drive your business forward.

Proudly Filipino. Globally Trusted. End-to-end customer management and operational support for global businesses.

Facebook-f Im-linkedin Simple-line-icons-social-instagram

Important Links

Get In Touch

  • SixEleven Building, Mabini Street, Corner Araullo St., Poblacion District, Davao City 8000
  • PH: +63 (998) 957-8611 or +63 (917) 722-1899 or US: (856) 843-2823 ext. 404
  • Send us a message →

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© Six Eleven BPO | All rights reserved.