Proudly Filipino, Globally Trusted

Contact Us Login

IT

Project Details Lorem Ipsum fringilla arcu dictum a lectus

Lorem ipsum dolor sit amet consectetur. Quam congue morbi pellentesque nisl senectus leo sed orci massa. Nec neque euismod montes mattis enim massa netus nunc enim. Tristique quis dolor tempor sit commodo

Investing in a Dedicated IT Outsourcing Company

In the Information Technology industry, securing client information and helping customers navigate new product developments in a timely manner are key factors in customer retention. The IT Industry outsources tasks to an agency to free up time, finances, and personnel, giving the company the freedom to put its efforts to growing strategically.

Our clients have reported up to 60% increase in the rate of task turnaround and a 20% increase in customer retention since they’ve outsourced their services to us.

Explore Our Solutions
What We Offer

IT Outsourcing Services

Technical Support

Provide your customers with round-the-clock technical support for any of their concerns and enhance their experience.

When you partner with us, we make sure to learn everything we can about your business so we can train our agents to assist your clients. Your company can rely on us to provide tier one to three troubleshooting on various channels such as email, chat, and call at any time.

Our technical support team can assist your clients through chat, email, or calls. Rest assured that each of your customers’ concerns will be tracked, resolved, and archived in a secure platform.

Learn More

Inbound Sales

Create better experiences with your customers by outsourcing sales inquiries to a BPO that specializes in the IT industry.

We provide your customers with a personalized experience that aims to increase your company’s profitability. Our team has a tried and tested sales method that focuses on crafting a customized solution consisting of your products and services for each customer.

Learn More

SixEleven’s Outsourced IT Support Services

At SixEleven, we offer a comprehensive suite of IT industry outsourcing services designed to help you streamline operations, reduce costs, and focus on growth. From technical support to inbound sales, our team delivers solutions tailored to your unique business needs. Learn more about the solutions we offer at our IT outsourcing company today.

Partner With SixEleven

SixEleven empowers its Information Technology clients in accelerating their growth and customer relations with our flexible solutions. We provide your company with professional agents that can take your client services to the next level – 24 hours a day, 7 days a week.

You can trust our team of experts to get the job done and to advocate for your brand. Our goal is to help you transform your business and bring it to the next level.

Reach out to us today to know more about our services.

Why outsource

Benefits of Choosing Outsourced IT Industry Services

Cost Savings
By outsourcing IT support services, you can reduce your operational expenses significantly. Without needing in-house infrastructure or a full IT team, you’ll save on salaries, benefits, and technology costs, allowing you to reinvest in areas that drive growth.
Working with an IT outsourcing company gives you instant access to a pool of specialized IT professionals. These experts bring extensive knowledge and industry experience, so you don’t have to spend time or resources on lengthy recruiting processes.
With IT responsibilities off your plate, you can fully focus on your core business activities. Rather than being bogged down by tech issues, you and your team can channel energy into what you do best, boosting productivity and innovation.
IT industry outsourcing provides you with the flexibility to scale your services up or down based on your project needs. This means you can adapt quickly to changing demands without the hassle of hiring or downsizing, keeping your business agile.
Working with an IT outsourcing partner often gives you access to the latest technology and tools without the hefty investment. You’ll benefit from cutting-edge solutions and expertise, keeping you ahead of the competition.
Many IT outsourcing providers are well-versed in security protocols and regulatory compliance. They’ll help you protect sensitive data and meet industry standards, reducing the risk of cyber threats and regulatory issues.
With round-the-clock support from your outsourcing partner, you can rest assured that any tech issues will be resolved quickly, minimizing downtime. This continuous support keeps your operations running smoothly and improves overall customer satisfaction.

Why SixEleven

History honed us to who we are today. A team with solid focus –
“Exceeding client and customer expectations by maximizing workforce potential to deliver high revenue and satisfaction rates.”

Innovation & Analytics

We combine the skills of our agents with the latest technology for a smoother, more efficient transaction.

Ability to scale

We can help you scale employees more depending on the demand of your tasks.

Stability

Secured cloud backups and encryptions are prepared for your accounts to ensure continuity of operations.

Continuous improvement

 
We constantly train staff and motivate them to upskill to keep up with the needs of the industry.

Operational excellence

We make sure your employees operate on a high degree of compliance for your business.

Loyalty

We value our clients’ trust and maintain a long-term partnership with them.

Find the right fit for you. Our trusty outsourcing expert can discuss how we can help in your project. Let’s set a quick chat today!

Get Started

5 steps, how we build, deploy and launch the right team for your business

Discover how we deploy the right outsourcing strategy to support your company’s goals.

1
2
3
4
5
1

Every program starts with a clear plan. We take time to understand business goals, service levels and quality benchmarks. This makes sure our service matches your standards.

2

Every agent goes through a careful screening process. We assess skills, communication and fit for your account. Only those who meet your standards join your team. We then proceed to client as an option.

3

Our IT team works directly with yours to connect every system. We test each integration, workstation and network connection before go-live. The environment is hardened and secured to meet your requirements. Your operations start smoothly and securely.

4

We invest the time and effort to train your people right. Every agent completes an agreed training program built around your processes, tools and standards. We test their knowledge and run simulations to meet your quality standards. This period is completely free and non-billable.

5

Our Team Leaders and Program Managers take full ownership of your team’s performance. They coach agents daily and keep work aligned with your goals. Quality is measured against clear benchmarks and improved through regular optimization. You get a team that runs smoothly and delivers consistently.

Ready to Scale Your Operations?

Connect with our team to discover how SixEleven workflows and engaged talent can drive your business forward.

Get Started

Proudly Filipino. Globally Trusted. End-to-end customer management and operational support for global businesses.

Facebook-f Im-linkedin Simple-line-icons-social-instagram

Important Links

Industries

Get In Touch

  • SixEleven Building, Mabini Street, Corner Araullo St., Poblacion District, Davao City 8000
  • PH: +63 (998) 957-8611 or +63 (917) 722-1899 or US: (856) 843-2823 ext. 404
  • Send us a message →

© Copyright 2026 | All Rights Reserved.

Ready to Scale Your Operations?

Connect with our team to discover how SixEleven workflows and engaged talent can drive your business forward.

Proudly Filipino. Globally Trusted. End-to-end customer management and operational support for global businesses.

Facebook-f Im-linkedin Simple-line-icons-social-instagram

Important Links

Get In Touch

  • SixEleven Building, Mabini Street, Corner Araullo St., Poblacion District, Davao City 8000
  • PH: +63 (998) 957-8611 or +63 (917) 722-1899 or US: (856) 843-2823 ext. 404
  • Send us a message →

Get News & Updates

Stay up to date with our latest news, insights, and company updates.

© Six Eleven BPO | All rights reserved.