customer support Archives

January 6, 2026

How Outsourcing Customer Support to the Philippines Saves Money

Blogs, Customer Service No Comments 1147 Views

In today’s competitive global marketplace, businesses are under constant pressure to reduce costs while maintaining excellent customer service. Rising labor expenses, recruitment challenges, and operational overhead in the U.S., UK, and other developed markets

January 3, 2026

SixEleven Circles Launches This January 2026

Blogs No Comments 1384 Views

SixEleven Global Services proudly introduces SixEleven Circles, a new employee engagement initiative officially launching in January 2026. Anchored on it’s theme of Passion, Alliance, Build, Lead, and Outreach, SixEleven Circles is designed to strengthen

December 24, 2025

How Call Center AI Is Transforming Customer Support in 2026

AI, Blogs No Comments 3164 Views

Customer expectations are evolving faster than ever. In 2026, businesses are no longer judged only by product quality or pricing—but by how fast, personalized, and seamless their customer support experience is. At the center

June 17, 2025

Everything You Need to Know about Live Chat Support Outsourcing

Chat Support No Comments 5801 Views

Chat support, or live chat, is a form of synchronous communication where an agent and customer communicate through short, written messages in real-time. Live chats can be found through a company’s website or a

July 6, 2020

Six things to set up your inbound call center

Inbound Support No Comments 2115 Views

Setting up your inbound call center teams may be confusing at first. To overcome this, you should prepare these six things needed in setting up an inbound call center.

June 17, 2020

Seven awesome telemarketing softwares

Telemarketing No Comments 2334 Views

Telemarketing software is a type of contact center tool that automates customer outreach functions. It helps businesses reach out to customers, generate leads, and convert them into paying customers through phone or video calls,

June 2, 2020

Uncovering the Secrets to Improving Inbound Customer Support

Inbound Support No Comments 3727 Views

There are different ways to strengthen your inbound customer support as well. Though the results may not reflect at first, with constant practice, these can have a great effect on your business.

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How Outsourcing Customer Support to the Philippines Saves Money

SixEleven Circles Launches This January 2026

How Call Center AI Is Transforming Customer Support in 2026

Everything You Need to Know about Live Chat Support Outsourcing

Six things to set up your inbound call center

Seven awesome telemarketing softwares

Uncovering the Secrets to Improving Inbound Customer Support

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