Davao City, Philippines, October 22, 2025 — SixEleven Global Services is honored to be recognized as one of 31 winners in the Outsourcing Impact Review (OIR) 2025 Awards, presented by Outsource Accelerator (OA). The
Communication is inevitably the bloodline among businesses. It connects them with their customers. An expert tone should be the bridge for the connection to be properly established. One that empathizes with customers and increases
Businesses may now engage with their customers more easily and quickly with digital communication. While many enterprises would have remained local years ago, technology and the internet have allowed many businesses to expand globally.
Outsourcing has become a critical strategy for firms in today’s fast-changing business landscape to streamline processes, decrease costs, and acquire specialized skills. This rise in demand represents a once-in-a-lifetime opportunity for entrepreneurs eager to
BPO’s fast-paced environment makes dealing with difficult customers an inevitable challenge. Maintaining a situation professionally is a necessity that each BPO personnel should do. In one Hubspot report, 67% of customers said they
Business Process Outsourcing, or BPO, has become a major participant in the labor market today. It even rewrites the rules of employment. BPO entails assigning specific business tasks to outside service providers so that
Data entry, which requires a careful act between speed and accuracy, is essential to many sectors. This is a critical skill to have whether you’re a seasoned professional or a novice in the area.
In the dynamic landscape of Business Process Outsourcing (BPO), a paradigm shift is occurring – a shift towards a human-centric approach. This approach focuses on empowering people, recognizing them as the cornerstone of success.
The competitive nature of the BPO industry draws individuals from different backgrounds. Whatever the origin, wherever the person from, the industry rewards those who are persistent enough to test its waters. But how should
Emotional Intelligence is one of the skills a BPO agent can be proud of. This is the trait that keeps the agent in their stressful job. Though this is not a skill that can
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